Zoom AI Companion, the generative artificial intelligence tool of the popular video call platform, is set to expand its capabilities starting this fall. The company has announced that the AI tool will now be available at no extra cost to existing customers who already subscribe to the video-meeting service.
This move by Zoom comes as part of their ongoing efforts to enhance user experience and provide additional value to their customers. The AI tool will be seamlessly integrated into various features of the Zoom platform, including Team Chat, Meetings, Phone, Email, Whiteboard, and other upcoming features.
Among the new capabilities of the Zoom AI Companion is the ability to catch up on missed meetings. Users will be able to ask questions through a side panel, enabling them to quickly get up to speed on any discussions they may have missed. Additionally, recorded meetings will be easily accessible, complete with highlights and smart chapters.
Looking ahead to spring, the AI tool will take user experience to the next level by providing real-time feedback on performance during meetings. It will even offer coaching on conversational and presenting skills, making it an indispensable assistant for professionals seeking to improve their communication abilities.
In response to the growing volume of chat threads in Team Chat, Zoom will introduce generative AI summarization. This feature will help users catch up on lengthy chat discussions by providing concise summaries, ensuring that important information is not overlooked.
By early 2024, Zoom aims to further streamline user workflows by enabling users to auto-complete sentences and schedule meetings directly from a chat. Additionally, Zoom has plans to introduce other exciting features to enhance meeting preparations and debriefings.
Zoom emphasizes that the AI Companion is an opt-in feature, with users retaining full control over enabling or disabling the various AI capabilities. To address any privacy concerns, Zoom assures users that it does not utilize customer audio, video, or any other personal material to train its AI models.
Powering the AI feature, Zoom utilizes its own extensive language models, as well as Meta’s Llama 2, OpenAI, and Anthropic. This collaboration ensures that Zoom AI Companion remains at the forefront of AI technology, providing users with the best possible AI-powered experience.
As the fall season approaches, Zoom customers can look forward to an enhanced video-meeting experience with the expanded capabilities of the Zoom AI Companion. From catching up on missed meetings to receiving real-time feedback, this AI tool is set to revolutionize how users interact and collaborate on the Zoom platform.
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